Remember What Your Mamas Taught You

Remember What Your Mamas Taught You

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Remember What Your MAMAs Taught You provides a unique way of looking at customer service. Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. Remember What Your MAMAs Taught You provides valuable information in a humorous, easy to understand format that helps you to: remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs, see how negative perceptions about customer service has affected your treatment of others, dissolve negative perceptions about customer service, understand the true meaning of customer service If you want to discover the key to delivering extraordinary customer service consistently and effortlessly, Remember What Your MAMAs Taught You is definitely the resource you need.As you read in the previous chapter, for various reasons, many people perceive customer service as a job and as a department. In reality ... is not at all complex. The true meaning of customer service is not something that you have to decipher anbsp;...


Title:Remember What Your Mamas Taught You
Author: Brenda Hill
Publisher:iUniverse - 2005-11
ISBN-13:

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